I recently started a new job in a field I’ve never worked in before. They hired me based on my abilities in customer service, so the rest of the job definitely has a high learning curve.
But I’ve gotten some interesting insights into people through observing customers and coworkers alike.
There’s the coworker who is energetic and eternally cheering her coworkers on. Usually this is encouraging, sometimes it’s jarring – based on what’s actually happening.
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